Terms & Conditions

Please read these terms and conditions carefully before using this web site, web browser and mobile site included. Your use of www.simplyoishi.com  confirms your acceptance of the following terms and conditions.

SimlyOishi Cafe is committed to protecting the privacy of the personal information you provide us on our Web site (“Site”). We believe it is important for you to know how we treat the information you share with us. These Terms of Use (“Terms”) govern your use of our Site and its features. SimplyOishi Cafe may revise the information, services and the resources contained in this Site from time to time, and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. Your continued use of this Site after changes have been made constitutes your acceptance of any new or amended terms. In no event shall SimplOishi Cafe be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.


A. It is your responsibility to ascertain and obey all applicable local laws in regard to the possession, use and sale of any item purchased from this Website. By placing an order, you agree that the items ordered will be used only in a lawful manner. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order..

B. When an order is placed, it will be delivered to the address provided at the time of order. We will contact you prior to the delivery to confirm availability. Delivery charges will be calculated automatically at checkout based on weight and destination. Our team will contact you on the time of delivery to ensure someone is available to receive your package. Products or services are subject to availability. In the event that an item runs out of stock after we receive your order, we will contact you via the details provided at the time of placing an order to advise you. In case that incorrect contact details have been provided, redelivery will be charged as per package weight and destination. Should an incorrect item be dispatched, please contact our customer service team for a pickup and/or replacement as needed. No delivery fee will be charged for this service.

C. Refund, Cancellation & Exchange policy

For defective items supplied from us, you will be eligible for an exchange, refund, coupon or voucher if the item(s) is returned along with the e-payment confirmation. Promotional items are strictly NOT refundable unless in the rare case of item defect subject to the discretion of www. simplyoishi.com. Notwithstanding any laws or otherwise, no exchange or refund will be made for non-defective, correctly delivered items. Pricing errors – Although we do our best to ensure prices stated on this website are accurate, errors may occur in some cases. Where a pricing error occurs we will not be bound by the incorrect pricing stated, and reserve the right to cancel your purchase. 

www.simplyoishi.com reserves the right to deny any exchange for cases subject to hygiene and also reserves the right to amend this policy without prior notice.

Use of this Web Site

The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and may not be used except as permitted in these Terms and Conditions or with prior written permission of Simply Oishi. All rights reserved. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy.


We do not sell, rent or exchange any personally identifiable information that you provide to us through this Website with any third party for commercial reasons. However, we engage trusted online payment service partners to perform payment processing and authorization services (for net banking or credit/debit card validation). Through your use of the simplyoishi.com Services, you consent to our collection and transfer of your information to our payment service partner websites.

As with any business, it is possible that as our business develops, we might sell or buy other businesses or assets. In such transactions, User/Customer information is typically one of the transferred business assets. Accordingly, in the event that simplyoishi.com, or substantially all of our assets, is acquired by a third party, such information may be one of the assets that are transferred or acquired by a third party. Under such circumstances, simplyoishi.com would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy. You acknowledge that such transfers may occur and that any acquirer of simplyoishi.com may continue to process your personal information as set forth in this Privacy Policy.

Who Has Access to Your Information

Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.

User Information Other than personally identifiable information, which is subject to this Web Site’s Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner (“User Communications”) is and will be considered non-confidential and non-proprietary. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable.


This SimplyOishi cafe Site may link to sites not maintained by or related to SimplyOishi cafe. Hypertext links are provided as a service to users and are not sponsored by or affiliated with this Site. SimplyOishi cafe has not reviewed the sites hyperlinked to or from this Site and is not responsible for the content of any other site. These links are to be accessed at the user’s own risk. SimplyOishi cafe makes no representations or warranties about the content, completeness or accuracy of these links or the sites hyperlinked to or from this Site. Furthermore, SimplyOishi cafe does not implicitly endorse third-party sites hyperlinked to or from this Site.


Your use of this site is at your risk. The information, materials and services provided on or through this web site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Neither SimplyOishi cafe, nor any of their respective affiliates warrant the accuracy or completeness of the information, materials or services provided on or through this web site. The information, materials and services provided on or through this web site may be out of date, and neither SimplyOishi cafe, nor any of their respective affiliates makes any commitment or assumes any duty to update such information, materials or services. Without limiting the generality of the foregoing, we hereby expressly disclaim all liability for product defect or failure, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation. While SimplyOishi cafe strives to ensure the accuracy of its product images and information, some changes to packaging and/or ingredients may be pending updates on our site. 

www.simploishi.com is accurate and reliable however, no representation is made as to the completeness or accuracy of the information it contains. We will not be held accountable during a rare event of a technical glitch that may occur during maintenance or high peak hours which may cause discrepancies in your order bill or overall experience. This includes(but is not limited to) inconsistencies such as cached images on your device resulting in discrepancies on discounts, promotions, delivery charges etc. Voucher promotions such as redemptions or loyalty coupons are not applicable/redeemable on www.simplyoishi.com.


These terms constitute the entire agreement between you and SimplyOishi cafe and govern your use of the SimplyOishi cafe Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and SimplyOishi cafe with respect to the Site and services. Both you and SimplyOishi cafe acknowledge and agree that no partnership is formed, and neither you nor SimplyOishi cafe has the power or the authority to obligate or bind the other.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

The failure of SimplyOishi cafe to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties’ original intentions as reflected in the provision, and the other provisions of this Agreement shall remain in full force and effect.

No software may be downloaded from this Site or otherwise exported or re-exported in violation of UAE Laws. Downloading or using the software is at your sole risk.

Revisions & Termination

Revisions to these Terms and Conditions SimplyOishi Cafe reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this web site. Please check the terms and conditions regularly.

We reserve the right to suspend or terminate your account or your use of this website at any time. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.